|
Our principal consultant is Brenda Aynsley
who is also the Director of Oz Business Partners. Brenda has over over 20 years experience in managing projects and working with clients to achieve outcomes of value to the business.
We also call upon high calibre associates who work in their own practices from time to time to supplement our service offerings or in times of overload.
Brenda Aynsley
Brenda is an Internet consultant, IT project manager and trainer of some 20 years standing. She is a Fellow of the Australian Computer Society (ACS). Brenda has worked with State and Federal government departments over the years and moved to the Higher Education sector in 1993 where she worked with AARNet as their first and only Customer Services Manager and for The University of Adelaide as well as Douglas Mawson and Adelaide Institutes of TAFE. Her key competencies and achievement are:
Key Competencies:
- Excellent organisational ability
- Talented oral and written communicator
- Enthusiastic and entertaining adult educator
- Extremely competent lateral thinker
- Thoughtful and empathetic leader with well developed ability to balance task and people
- Skilful change management agent
- Well rounded and wide ranging information technology and Internet skills
Key Achievements:
Client relationships:
- Established contacts in early 1992 which still endure today within the ICT industry
- Implemented a customer support system and customer service focus amongst staff
- Maintained long term client relationships
- Negotiated and gaining agreement on the data set items and a commitment to collect data by participants
- Negotiated ongoing commitment of funds from the Commonwealth to a State administered program
Communications achievements:
- Established regular reporting regime for both project management and data collections
- Established information flows between and within the DFACS and Justice Information System (JIS) team
- Editor of a full colour ISSN magazine with international distribution
- Implementation of plain English forms, letters and pamphlets within South Australia
Project and Change Management achievements:
- Successful project management and team building
- 2002 Adelaide ACS Conference Chairman a highly successful project stretching
over 2 years and managed by volunteers with support from a professional conference
organiser and marketing company
- Planned and implemented the computerisation of the Office of the Commissioner for the Ageing
- Conducted the first ever whole Section planning process for and with
staff of a Federal Government Section for self directed ongoing application
Training achievements:
- Training program development and implementation for over 10 years
- Short course development, administration and delivery
- First South Australian ICDL Assessment Centre
- Development and delivery of successful road show model for regional offices in FOI training
- Training aids and support material development
|